Doxy.me is our preferred method to connect with you.
Here’s the process:
The link below shows how to make sure your camera and microphone are on if you are using a Samsung phone:
Allow Access to your Samsung Camera and Microphone
This next link shows you how to allow camera access using an iphone or ipad:
If for whatever reason we are having trouble connecting you with doxy.me, we will instead send you a link to use zoom.This link will contain a unique meeting ID which is a 9, 10, or 11-digit number.
Before joining a Zoom meeting on a computer or mobile device, you can download the Zoom app from their Download Center. Otherwise, you will be prompted to download and install Zoom when you click a join link (which we will send you).
After you click on the meeting invite, follow the prompts and make sure to allow access to your camera and microphone.
For screen shots of the login process please check the link below:
I know these instructions look long, but I think you’ll find it quite intuitive to login. And as always, if you have any difficulties we will be right here, ready to help.
Schedule Your Virtual Visit!
Click on your provider below to enter the waiting room for your scheduled visit:
(If you are asked to enter your clinicians room name, you have received an error. Please clear your browser and try again. If problem persists call our office.)
I thought I would provide some instructions and resources that may help you connect with your provider for your virtual visit. The new platform we are using, doxy.me, is super easy to use. But unfortunately, with everyone jumping onto telemedicine all at once, it doesn’t always work. So as a backup, we will also be using Zoom.
Below are instructions for both Doxy.me, and Zoom. You can also call us for help (we’re getting better at troubleshooting!)
23530 Kingsland Blvd | Suite 100 | Katy | TX 77494
Tel: 832-844-1470 | Fax: 844-965-9490